Business Programs
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BSB20107 Certificate II in Business |
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overview
- certificate requirements
- relevant job roles
- delivery
- fees
- recommended program
- skills sets - what you receive - entry points - exit points |
Overview
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This Certificate programme is designed to provide candidates with basic office administration skills. There is a strong focus on team work and communication with additional units addressing administration tasks and computer use.
Though designed for the general business setting, it is equaly appopriate for job roles in health, medical and industrial envrinments where a basic understanding of clerical duties is important.
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Certificate II in Business requirements
You will need to complete 12 units of competency to complete the full BSB20107 Certificate II in Business. The combination of required core and elective units is identified on our enrolment form.
Enry requirements
HBTA does restrict enrolments to clients aged 18 - 65 with a minimum Year 10 level of English and Maths. You will not need to own a computer, but will be expected to complete some tasks electronically for some units.
Purchase of a computer and/or MS Office is not required, but access to unit-specific software outside of workshops is highly recommended for both practice and assessment purposes.
Prerequisite and Corequisite requirements
There are no prerequisite entry requirements for any unit in this qualification. Some units build on information presented in the Certificate I in Business, but it is not essential that you complete this qualification first.
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Relevant job roles
This qualification is suited to a broad range of job roles. Possible job titles include:
- Administration Assistant
- Clerical Worker
- Data Entry Operator
- Information Desk Clerk
- Receptionist
Please contact us by letter or email us for further details.
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Delivery
Delivery Methods
Workshops are scheduled at weekly intervals for normal ("fee for service") enrolments in this program due to the number of practical assessment tasks required. Mentoring is available for distance education students if required. A minimum of six confirmed enrolments is required for us to facilitate a workshop. If we do not have sufficient enrolments to facilitate a workshop, you will be offered either a deferral or distance education with mentoring.
Seminars/workshops can also be facilitated for specific units, subject to sufficient enrolments being confirmed.
Please contact us for further details, particularly if there are identified delivery/assessment issues for a unit or units which you need to include, or you wish to confirm an appropriate selection for a specific job role.
Delivery Issues
The following units may not be available exclusively through distance education delivery:
- BSBITU201A Produce simple word processed documents
- BSBITU202A Create and use spreadsheets
- BSBITU203A Communicate electronically
- BSBWOR204A Use business technology
Our enrolment form contains an explanation of practical assessment issues which could require negotiation when undertaken by distance education.
This caveat should not be considered a basis for not including these units, however. Since these four units contain essential skills for all administrative positions, you could undermine your employment options by not including them.
Detailed information about these units is available on the National Training Information System search engine.
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Fees & charges
Enrolment fees are listed on our enrolment form and information brochure. They include all training resources needed to complete your program but exclude internet access, computer equipment and software, travel costs and/or self-catering expenses.
If you apply for recognition of prior learning or current competencies but your evidence is not sufficient, you may be liable for an additional $52.80 per unit to cover any gap training and assessment. An administrative fee (GST-free) applies for processing a credit transfer application against similar units. No fee applies to credit transfer of identical units.
These fees do not carry GST. However, we do apply GST to our service charges. These are listed on our Fees and Charges page.
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Recommended program
Our enrolment form includes "Highly Recommended" and "Optional" elective groupings of units. We recommend enrolling in all of the units contained within the "Core" and "Highly Recommended" clusters. Only three 'other' units will then be required. This mix offers you the core skills needed in office administration and allows you to add other units which directly relate to your job role.
Of course, you are free to make your own selection from these units provided that BSBOHS201A Participate in OHS processes is always included and you select a total of twelve units for the Certificate II in Business.
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Certificate II in Business skill sets
There are no official skill sets identified for this qualification. However, we recognise that there are times when what you need is training in or recognition of specific skills rather than a full qualification.
We are happy to provide custom skills sets to suit your particular needs. You are welcome to contact us and discuss your requirements either for personal or organisation training and development.
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What you receive
Applicants who have successfully met all competency requirements will receive a Certificate II in Business upon completion of their program.
All skill sets are acknowledged by either a Statement of Attendance or a Statement of Attainment. The latter can only be issued to those who have met all competency requirements for the unit/s relevant to that skill set.
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Entry Points include:
- after achieving BSB10107 Certificate I in Business or other relevant qualifications or
- providing evidence of competency in the majority of units required for the BSB10107 Certificate I in Business or other relevant qualifications or
- with limited vocational experience assisting in a range of work settings without a formal business qualification or
- individuals who have secured employment in a relevant job role or
- individuals who seek employment in a relevant job role
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Exit Points include:
- improved opportunities for employment in a relevant job role
- progression to Certificate III qualifications such as
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Last updated on June 17, 2008